At The Sound Lab, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you place orders is used to process your orders and to provide a more personalized experience on our site. Our web shop is of a high standard of security and safety, ensured by WooCommerce. However, we at The Sound Lab do not guarantee complete security on stored information, but have taken appropriate measures to prevent any stealing, loss or incorrect use of your personal data, by Geertruida, or by other parties.
How Do We Use the Information We Collect?
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
We only use information you provide us for processing your order and in making sure the payment will arrive at our account, and for the purpose of collecting our money when the payment by the customer has not been made and we are legally in our right to try and collect the payment in a case where the customer is legally bound to fulfill that payment. Also, we need the address information for sending packages and orders.
We do our best to make sure that all photo material and video material is either free of copyright, or has been given to us and it has been approved for publishing by the author, musician or photographer or any other person that holds the rights to the content. If you however do see something that you don’t like, please let us know and we will try to come to a solution, or remove the content.
Links To Other Sites
From time to time we may send out email messages alerting customers that products are available, to remind customers about providing feedback or for promotional offers. If you want to receive our newsletter emails, please inform us of your request and we will add you to our receivers list.
In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our customers receive the order.
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form
Your Feedback is Always Welcome
You can reach us via email at marijn[(at)]thesoundlab[(dot)]nl
Changes to our Privacy Statement
Our Privacy Statement could be subject to change from time to time, when for example law requires us to do so. We inform our customers about this. With accepting our Terms and Conditions and Privacy Statement, you accept also that we can make changes under certain circumstances.
The Sound Lab
2022 DE Haarlem